Contact Us 24/7

Refund policy

Products purchased from, may be refunded only if cancelled within the following timeframe:

  • Monthly Plans - Within 48 hours of the date of the transaction

You may cancel a product at any time, but a refund will only be issued if you request a refund via telephone with GoDaddy's customer service within the refund timeframe specified for the applicable product, if available at all.

This Policy is provided in the English language. To the extent any translation is provided to you, it is provided for convenience purposes only, and in the event of any conflict between the English and translated version, the English version will control and prevail.

Products not eligible for refunds

  • Cloud Servers
  • Hosting Plan Optimal
  • Hosting Plan Ultimate
  • Contact us

    If you have any privacy-related questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at In the alternative, you may contact us by either of the following means:

    • By Mail: Attn: Office of the Data Protection Officer, Russia, 400050, Rokossovskogo 62.
    Need help? Our award-winning support team 24/7